Ranpollo has an average rating of 4.7/5 based on nearly 4,000 reviews. Customers particularly appreciate the quality of the fabrics, the originality of the graphics and prints, and the availability of customer service even after purchase (e.g., for size exchanges).

The collections are mainly divided into two lines: garments with graphics and garments with phrases/writing. Customers particularly appreciate the originality of the prints, described as "never mundane" compared to other brands.

Reviews speak of responsive and helpful customer service, for example in managing post-purchase requests such as size exchanges, with quick and competent responses.